Privacy Policy
Last Updated: June 15, 2024
Pupper Crust LLC (“Pupper Crust”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (the “Site”) and use our services. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our service to you:
- Personal Information: When you register on our Site, make a purchase, or interact with our services, we may collect personal information such as your name, email address, postal address, phone number, payment information, and other relevant details.
- Dog Information: We collect information about your dogs, including but not limited to their name, birthday, gender, breed, and preferences.
- Usage Data: We collect information on how you access and use the Site. This includes your IP address, browser type, browser version, pages visited, time and date of visit, time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information.
2. Use of Information
We use the collected data for various purposes, including:
- Providing and maintaining our services
- Processing transactions and managing your subscriptions
- Personalizing your shopping experience
- Sending you promotional information and marketing communications
- Improving our services and developing new products
- Analyzing site usage and improving our marketing efforts
3. Sharing of Information
We may share your information with third-party service providers to help us operate our business, such as:
- Payment processors (e.g., WooPayments, PayPal, Google Pay, Apple Pay)
- Marketing and analytics platforms (e.g., Google Analytics GA4, Microsoft Clarity, Klaviyo)
- Shipping and logistics providers
- Customer service platforms
We ensure that these third parties have access to the minimum amount of data necessary to perform their tasks and are obligated to protect your information.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
- Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
- Deletion: You have the right to request the deletion of your personal information. We will comply with such requests in accordance with applicable laws.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in each email or contacting us directly.
6. Visitors from the European Union
Our services are primarily intended for users located in the United States. If you are visiting our Site from the European Union (EU) or any other region with laws governing data collection and use that differ from US laws, please note that you are transferring your personal data to the United States. By providing your personal data, you consent to its transfer and processing in the United States in accordance with this Privacy Policy.
We are committed to complying with applicable data privacy laws, but please understand that our primary operations are subject to US laws, and any information you provide will be governed by US laws. By using our Site, you acknowledge and accept that your data will be processed in accordance with US laws.
7. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the sale of your personal information.
To exercise your rights under CCPA, please contact us at support@puppercrust.com.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be effective immediately when we post the updated Privacy Policy on our Site. Your continued use of our services following the posting of the updated Privacy Policy will constitute your acceptance of such changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@puppercrust.com.
11. Pop-up Notification
When you first visit our Site, a pop-up notification will appear, providing a link to both our Terms of Service and this Privacy Policy. By continuing to use our Site, you acknowledge that you have read and understood these documents.
Pupper Crust LLC is committed to complying with all applicable data privacy laws and ensuring the protection of your personal information. Thank you for trusting us with your data.
